We have following scenario:
our sales team purchased an user upgrade for the license of server A (to 100 users). but the desired server to upgrade the user tier, was server B. is it possible to just swap the licenses between these servers to achieve that server B instead of server A gets the user upgrade by copy the licenses through the admin interface? Or do we have to contact the support to change that to the correct license?
Thanks for help.
Hmm.. I think you cannot simply swap license keys since all licenses are associated with a ServerID. Every instance have an unique ServerID.
So if a wrong license was upgraded maybe someone this could be updated either on my.atlassian.com or on Confluence or someone can make a license switch but for that I think the only way is to contact Atlassian Sales Support
Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...
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