Problems with Crowd Server

[Guido Schmid]

Our crowd server, seems not to work anymore after a reboot. 

HTTP Status 404 - /crowd/console/

---

type Status report

message /crowd/console/

description The requested resource is not available.

We use Version atlassian-crowd-2.8.3

Last Lines of catalina.out:

2018-05-29 14:15:47,495 localhost-startStop-1 ERROR [ContainerBase.[Catalina].[localhost].[/crowd]] Exception sending context initialized event to listener instance of class com.atlassian.crowd.console.listener.StartupListener
java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:43)
at com.atlassian.crowd.console.listener.StartupListener.isLicenseValid(StartupListener.java:215)
at com.atlassian.crowd.console.listener.StartupListener.contextInitialized(StartupListener.java:59)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4973)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:632)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:672)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1862)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
May 29, 2018 2:15:47 PM org.apache.catalina.core.StandardContext startInternal
SEVERE: Error listenerStart

[Danyal Iqbal]

are you using a supported java version? which version of webser vs which java version?

If you did not change anything than restart and hope it works.

or restore a system backup.

if it does not work:

It happen if there are two more ContextLoaderListener. check the web.xml for missing/duplicate entries/corruption.

[AnnWorley]

Another resource for log entries is the <crowd-home>/logs/atlassian-crowd.log. Please let us know if you find anything helpful logged there. The Crowd home directory is defined in <crowd_install>/crowd-webapp/WEB-INF/classes/crowd-init.properties.

[Guido Schmid]

Thanks for your replys, 

I'm looking into it today. 

-did allready use system Backup-Up's (probably a cause for dup.-entries, due to VM not correctly shuting down)

-looking into further log (as mentioned)

cheers guido 

[Guido Schmid]

Thank you for your help. 

The glimps into mentioned log helped me: 

So that, after a reboot, the server only runs correctly after a start/stop

This needs to be repaired, but the server isrunnning now, and i'll get back to my original Task to replace the expired certificate in Tomcat. 

cheers guido

[Guido Schmid]

Thank you, also from our admin account. 

accounts, accounts … ;)