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Problem logging in after change of LDAP server

Atle Rinvoll
Atle Rinvoll October 20, 2014

Hi

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

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Caspar Krieger
Caspar Krieger
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2014

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

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Atle Rinvoll
Atle Rinvoll October 20, 2014

Yes, I will do that. Thanks for the answer.

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Atle Rinvoll
Atle Rinvoll October 20, 2014

I see that in the error message in the log file.

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Caspar Krieger
Caspar Krieger
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2014

What leads you to believe that JIRA is still talking to the old LDAP server?

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