Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,296,858
Community Members
 
Community Events
165
Community Groups

Problem logging in after change of LDAP server

Atle Rinvoll
Atle Rinvoll Oct 20, 2014

Hi

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

Answer
Watch
Like Be the first to like this
202 views

3 answers

1 accepted

0 votes
Answer accepted
Caspar Krieger
Caspar Krieger Atlassian Team Oct 20, 2014

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

View More Comments
Atle Rinvoll
Atle Rinvoll Oct 20, 2014

Yes, I will do that. Thanks for the answer.

Like
Reply
0 votes
Atle Rinvoll
Atle Rinvoll Oct 20, 2014

I see that in the error message in the log file.

Reply
0 votes
Caspar Krieger
Caspar Krieger Atlassian Team Oct 20, 2014

What leads you to believe that JIRA is still talking to the old LDAP server?

Reply

Suggest an answer

Log in or Sign up to answer
Crowd
Crowd
TAGS
Community showcase
Angélica Luz
Angélica Luz
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

331 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you