Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,858
Community Members
 
Community Events
165
Community Groups

Problem logging in after change of LDAP server

Hi

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

3 answers

1 accepted

0 votes
Answer accepted

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

Yes, I will do that. Thanks for the answer.

I see that in the error message in the log file.

0 votes

What leads you to believe that JIRA is still talking to the old LDAP server?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

331 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you