Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem logging in after change of LDAP server

Hi

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

3 answers

1 accepted

0 votes
Answer accepted

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

Yes, I will do that. Thanks for the answer.

0 votes

What leads you to believe that JIRA is still talking to the old LDAP server?

I see that in the error message in the log file.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

Upgrading your Confluence Cloud for Microsoft Teams app

If you were upgrading the legacy app to our new one, you might have run into the error below while trying to authenticate. We're still investigating the cause of this but here's a workaround...

20 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you