Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Problem logging in after change of LDAP server

Atle Rinvoll
Atle Rinvoll Oct 20, 2014

Hi

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

Answer
Watch
Like Be the first to like this

3 answers

1 accepted

0 votes
Answer accepted
Caspar Krieger
Caspar Krieger Atlassian Team Oct 20, 2014

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

View More Comments
Atle Rinvoll
Atle Rinvoll Oct 20, 2014

Yes, I will do that. Thanks for the answer.

Like
Reply
0 votes
Caspar Krieger
Caspar Krieger Atlassian Team Oct 20, 2014

What leads you to believe that JIRA is still talking to the old LDAP server?

Reply
0 votes
Atle Rinvoll
Atle Rinvoll Oct 20, 2014

I see that in the error message in the log file.

Reply

Suggest an answer

Log in or Sign up to answer
Crowd
Crowd
TAGS
Community showcase
Brittany Sudlow
Brittany Sudlow
Published in Confluence Cloud

Share your Confluence Cloud experience for a chance to win $500!

Take our 5-minute survey to win a $500 Visa gift card! Are you currently using Confluence Cloud? We want to hear from you! Fill out this quick survey about your Confluence Cloud experience so we ...

240 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you