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Problem logging in after change of LDAP server

Atle Rinvoll

Our company has a new address for the LDAP server. I have changed this in the LDAP settings of Jira, but JIRA still uses the old LDAP server when trying to log in. I have checked the table cwd_directory_attribute and the settings are correct. I have also deleted the cache and re-indexed Jira.

Are there other places this information is stored where I need to update?

Cheers

\Atle

Accepted answers

Caspar Krieger

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

All comments

Caspar Krieger

What leads you to believe that JIRA is still talking to the old LDAP server?

Atle Rinvoll

I see that in the error message in the log file.

Caspar Krieger

That sounds like it might be a bug to me; would you please open a support request at https://support.atlassian.com so our support team can collect the necessary information to reproduce it?

Atle Rinvoll

Yes, I will do that. Thanks for the answer.

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