Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Mirrored groups in Crowd Internal Directory Edited

I have inherited administration of my company's Atlassian products, including Crowd Server.

I am doing some housekeeping and it appears that a previous admin had attempted at one time to set up a Delegated directory, ditched it and went on to implement a Microsoft Active directory instead.

The Delegated directory is de-activated so I presently have an MS AD directory and an Internal Directory active.

It appears that as a result of the previous attempt at setting up a Delegated directory, all of the default groups exist in both the MS AD and Internal directories - confluence-developers, confluence-users, jira-developers and so on. Theses groups are "Active" in both the MS AD and Internal directories, but it appears that all of my users are being pulled from MS AD and that there are no users that are members in the "mirror" groups that exist in the Internal Directory.

$10,000 question - Can I delete the mirrored groups from the Internal Directory or are they there for some reason other than the probably unsuccessful attempt at setting up a Delegated directory? Again, I have looked at the groups in the Internal Directory and they have no Direct or Nested members and a a random sampling of my users shows that they are all coming from the MS AD directory.

I want to use the Internal directory for creating special groups so that I can limit their access to Applications via Crowd. (which seems to be the way to do it.)

Just don't want to start removing groups and get a million phone calls because users can't access their apps.



1 answer

1 vote
Damien Tan Atlassian Team Feb 13, 2018

Hey @Jeffrey Wilson


Groups that are mapped to the applications in Crowd always follow the directory where it came from. So even if you have 2 groups with the exact same name, as you can see they are both under different directories (in your case, one belong to your Internal Directory another one belong to AD)


You'll need to confirm is the Internal Directory mapped to the application in the first place, if it is not mapped to the application, removing the group won't affect the access to your application at all.

If the Internal Directory is in fact mapped to the application, just double confirm again if there is any direct or nested member in it. if it is empty, then removing the group won't affect your users on accessing as well.


From my understanding, the "mirrored group" seems to be empty so it is safe to be removed. You'll find your users all located in the group that is coming from the AD instead


hope this help

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

181 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you