Manually trigger user sync through Crowd command line

[Rachit Garg]

Hello 

Can you let me know if there is a way to trigger a manual user sync through the command line?

We have disabled some users as our limit was reached from the backend but still, we are unable to login into the console as it says our user limit is reached so a manual sync is needed.

[Craig Castle-Mead]

Hi Rachit,

Outside of using a REST API call from the CLI (which cause the same issue as running from the UI).

Check out https://confluence.atlassian.com/crowdkb/how-to-log-into-crowd-when-the-number-of-users-for-the-license-has-been-exceeded-644416441.html - though if you're using Crowd Server, you likely won't be able to generate a Server license now Server has been sunset. Applying a DC trial license if you're running server may cause issues as https://confluence.atlassian.com/crowd/migrate-from-server-to-data-center-935372358.html specifies you need to setup a shared home when moving from Server to DC.

Hopefully you're on DC already, so a DC trial should be straight forward, but if you're Server, I'd suggest doing a non-production environment test first.

BTW - Is your directory not setup on an automated sync schedule? Any sync should have automatically run by now.

CCM