LDAP Authentication on Intermedia Exchange account not working

[Gabriel Harriman]

I've setup JIRA using LDAP authentication delegation and it connects to my Intermedia exchange Active Directory and works great (without crowd).

Now, I would like to setup Crowd to do the same thing but I keep running into problems.

The first issue is, when I add the LDAP Delegation with Active Directory, it connects, but when I click on "Configuration" and try to change "User Name Attribute" from "sAMAccountName" to "mail" (to use email as username instead of the unfamiliar intermedia account format of username_accountname), it gives me an error of "There was an error in updating the directory. Please check the fields to ensure all entries are valid. " when I click "update", *unless* I have selected "Syncronise User Details" and "Syncronise Group Memberships" on the previous screen. If those options are selected, it lets me make the change, no problem.

The bigger issue is - even though all the test searches work, and my LDAP configuration in Crowd is identical to the configuration I use in my deletegated LDAP authentication in JIRA, I cannot authenticate using my LDAP accounts. It doesn't seem to matter if I use sAMAccountName or mail as the User Name Attribute, I cannot login.

Has anyone else used Crowd with Intermedia, or other hosted exchange providers?

** EDIT **

When I use LDAP sync instead of delegated authentication, users are synced over and I can see them in the directory, but I still cannot login to crowd using the LDAP user.

[Gabriel Harriman · Accepted solution]

I didn't see that "crowd" was listed under the "Applications" menu in Crowd and assumed it would just authenticate against the list under the "Directories" menu. I added the directory to the "crowd" application and everything works as expected.