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Jira doesn't sync users from crowd internal directory

Maxim Kraynov May 23, 2013

Hi, all! The problem is Jira doesn't get users and groups from Crowd Internal Directory.

Connection between Crowd and Jira is correct, I just unactivated old LDAP directory in Crowd and add new Internal directory. I see all my users in crowd console, but after sync, i can't see any users in Jira. No any errors in LOGs. What can you advice in such case? Thank you

2 answers

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1 vote
Answer accepted
Yilin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2013

Just a quick check, did you assigne the new user directory to the JIRA application on Crowd?

0 votes
Maxim Kraynov May 26, 2013

Just so! Thank you very much =)

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