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JSD customers in Crowd

Ronnie Simpson
Ronnie Simpson May 18, 2022

It appears that all our JSD customers are appearing as users on Crowd and I'm receiving the following message when trying to enter Crowd Admin:

"Your current license does not permit the number of users you have configured in Crowd, please upgrade to a new license, or contact Atlassian sales support."

Grateful for your assistance?

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Roman Kovalov
Roman Kovalov May 24, 2022

Hi @Ronnie Simpson and welcome to the community.

Looks like the total number of users in the "Can Login List" in Crowd has exceeded the total license limit. Please follow the instructions Users are unable to log in after updating the license , it might help you

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