Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,461,218
Community Members
 
Community Events
176
Community Groups

Is the user license of Atlassian Crowd is different from Jira / Confluence users

I need to have Single Sign on on my application and I came to know about Crowd, I can see that it is priced based on user license. 

Just wanted to confirm whether, the licence cost includes the total number of user across any applications or it has to be purchased separately. For Ex: Lets say 10 users will access confluence, 3 service desk in JSD, 20 in JIRA, so do I have to take only 20 Crowd license and they can access everything, or should I have to purchase separate license like  20 (Crowd) + 10 Confluence + 3 JSD + 20 JIRA = Total 53 License among different platforms. 

Please confirm.

2 answers

If you are going to use Crowd SSO for all three applications then you need to have a Crowd license high enough to cover all potential users.

So if your 20 JIRA users are the same people who will use all the other apps, then 20 is fine. If the JIRA Software and Service Desk users are distinctly different from the Confluence users then you need more.

I have also just discovered that if you have Crowd SSO enabled for the Service Desk instance, then you need Crowd licences for all the potential people who would be classed as Customers. While not counted for licensing in JIRA software or SD, they are still users of the crowd directory so still count.

0 votes

The license cost includes the number of users across all your applications. In your example, a 20 users Crowd license will be enough.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events