Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is "Identity Manager for Cloud" the same as Crowd for server?

In the US Summit, Atlassian introduced "Identity Manager for Atlassian Cloud":

Is this basically the same as Crowd for server?


1 answer

1 accepted

2 votes
Answer accepted

No, it's separate.  As Cloud and Server diverge, their requirements for user management are changing, and Cloud is moving away from Crowd.

Hi Nic and thanks for your reply,

Are you saying that Crowd used to be available for Cloud?

It is only possible to buy it for Server, so I thought it was purely for Server.

Cloud used to use a version of it, but it was never a product to buy, just used internally to Cloud.

Ok, thanks for the clarification.

But what are the basic differences between the two? They are both SSO-tools, right?

No, they're both identity management tools.  SSO is an afterthought for them to be frank - it wasn't even in the first version of Crowd.   Crowd is for managing people and groups in directories, external and internal to itself.  Identity manager is not about directories, it's about direct identities - Atlassian accounts for example.

I see.

Coming from the Remedy world, I miss (in Jira/Service Desk) the wide options of attributes stored on a user, readily available when working eg with incidents.

We are looking on using the Insight plugin for these extended attributes, but maybe Crowd is an option?

I think I'd stick with Insight.  Crowd doesn't do them really.

Ok, thanks for your help!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

260 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you