Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,431
Community Members
 
Community Events
165
Community Groups

Is Delegated Authority the right directory for my needs?

Edited

Multiple questions:

We have a JIRA instance and we use groups and users from a prior LDAP synchronizing to control access and modify workflows. We have added Crowd into our environment and created a Delegated Authority Directory linking to our LDAP. If we disable the LDAP sync in JIRA and replace it with Crowd, this will allow users to authenticate against LDAP through Crowd and gain access to JIRA. That's fine.

1) How do we see new groups (and there in, users of the group) created in LDAP for creating new workflow or access restrictions in JIRA?

2) If a user is added to a group currently being used in a JIRA Project Role, how will the system know that the user has been added and allow that Role for the user?

If put Crowd sync first and LDAP sync second in JIRA, could this be my solution? Regardless of overhead of syncing? and assuming I DON'T put jira-users and jira-administrators in LDAP and leave them in Crowd.

Thanks

 

1 answer

1 accepted

1 vote
Answer accepted

1) As far as I understand

  • You want your users to authenticate against LDAP
  • You want to see newly created LDAP groups in Crowd and Jira
  • You want to manage jira-users and jira-administrators in Crowd and not in LDAP

I think you should use a "regular" LDAP directory connector in Crowd and select the Manage Groups locally setting. As explained in Atlassian's documentation: "When this option is enabled, only local groups can be created and updated, while groups synchronized from the remote directory cannot be locally modified"

Thus you will be able to manage jira-users and jira-administrators in Crowd and see your LDAP groups at the same time.

2) When you configure Crowd as a user directory in the user management section of your Jira server, you set a synchronization interval as detailed here. The default is 60 minutes which means that Jira requests your Crowd server every 60 minutes to update its local directory.

Thanks, this helps with some clerification. We have more LDAP active users than we have licenses within Crowd. Ultimately we decided that we would pull in users into Crowd based on department OUs. In JIRA we are only using departments within Workflow and Role restrictions. This allowed us to clean up the number of groups and users showing in Crowd.

We decided to use the Connector (as you suggested) and this will work fine for us.

 

Thanks

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

320 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you