Crowd was saying that we have to much users and we need another license.
We now reduced the users in the AD-Group. Will crowd synchronise the new state, so that we can use our old license again?
When Crowd synchronizes with Active Directory it should pick up the changed group membership. If the AD group is being used to allow access to Crowd, that will reduce the number of users counting against the license. Here is an article with more details about the way the licensing works with external directories: How are Crowd Users Counted Towards the Application User Limit?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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