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I'm trying to install Crowd. There's an error before I can complete the wizard, and hence can't get my ServerID to generate the eval license, and then the SEN - to create a support ticket.
What to do?
Lol fair enough... Start script says tomcat started, but netstat shows no port open. Can't localhost:8095. CentOS7/openjdk1.8/mysql
(apologies on brevity- on ios atm)
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Yeah, phones aren't great for typing
Have a read of the log files, they should tell you what's going wrong. Start with <crowd data>/logs/atlassian-crowd.log as that should tell you if there are application errors killing it. Then <crowd install>/apache-tomcat/logs/catalina.out - that's the Tomcat log which will tell you why it can't start the application (there will be an empty or missing atlassian-crowd.log if that's the case)
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Hi Nic,
I can't find any log files.
INSTALL DIR is /opt/atlassian/crowd
HOME directory is /var/crowd-home -> it is empty
-rwxr--r--. 1 root root 70 Sep 13 15:35 start_crowd.sh
[root@crowdserver crowd]# ./start_crowd.sh
Using CATALINA_BASE: /opt/atlassian/crowd/apache-tomcat
Using CATALINA_HOME: /opt/atlassian/crowd/apache-tomcat
Using CATALINA_TMPDIR: /opt/atlassian/crowd/apache-tomcat/temp
Using JRE_HOME: /usr/bin
Using CLASSPATH: /opt/atlassian/crowd/apache-tomcat/bin/bootstrap.jar:/opt/atlassian/crowd/apache-tomcat/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/crowd/apache-tomcat/work/catalina.pid
Existing PID file found during start.
Removing/clearing stale PID file.
Tomcat started.
[root@crowdserver crowd]#
----
SELinux is disabled, firewalld is disabled
I can't find any log created by tomcat - either 'catalina' or 'tomcat' and crowd-home is empty
Ideas?
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Might it be related to a Java problem? Centos8 comes with OpenJDK1.8 which is on the supported list, and there is a symlink to /etc/aternatives/java in the /usr/bin, so nothing extra in the path needs to be setup. I did add "export JAVA_HOME=/usr/bin" to the /etc/profile and
env shows JAVA_HOME correctly.
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If crowd-home is empty, it's not even starting Crowd, so it must be Tomcat not even getting that far. Without a catalina.out log file though, I'm stumped - Tomcat always logs something for startup, so I don't know where any output might be going.
I'd be tempted to use brute force - go to the installation and do something like: find -type f -exec grep -H "Tomcat started" {} \;
That should at least find you the tomcat log.
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Hi Nic, thanks for your suggestions.
Found tomcat log - it was showing this error:
/opt/atlassian/crowd/apache-tomcat/bin/catalina.sh: line 396: /usr/bin/bin/java: No such file or directory
given above that I set the JAVA_HOME to /usr/bin - which is where the symlink is actually at...
I changed in the /etc/profile to just JAVA_HOME=/usr, and now it works and starts
Is this normal behaviour, to set the JAVA_HOME to the root, and not the actual directory?
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Java home should set to where java is actually installed. For example /usr/share/java_1.8_102 - under there, there should be a /bin directory where all the java executables live. You should be able to work that out by looking at /usr/bin/java* - you should find they are symbolic links to the actual java installation.
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