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I want to implement SSO for Crowd using my Google account

We are trying to implement SSO for Crowd and Google account. To be clear, I want to be able to log on to Crowd, Jira, and Confluence using my google account and password. It's not working.

We followed the instructions in this article: https://confluence.atlassian.com/crowd/configuring-the-google-apps-connector-167182631.html
 
Then we tested a couple of users. Did not work. One of the places we tried was in Crowd: Applications > google-apps > authentication test
 
We both tried to log in with our google user IDs. Did not work. Then later a user complained that he tried to sign in to Google apps and was directed to the Crowd log in. 
 
My thoughts/concerns: I thought that G-Suite apps were going to 'own' the username/password, and the SSO was going to use that directory. It's confusing to me that the user was directed to the Crowd login page. And then also, why can't we get the handshake working? We followed steps 1-3 in the article I listed above. 

Are the instructions above to use Crowd as the directory and not Google accounts? Thanks

1 answer

1 vote
Bruno Vincent Community Leader May 14, 2018

Hi @Suzanne Seaton

The Google apps connector bundled with Crowd actually allows you to log into Google Apps using your Crowd username and password, not the other way round.

You need the following 3rd party plugin to do what you want to do: https://marketplace.atlassian.com/apps/1211095/google-apps-for-crowd?hosting=server&tab=overview

Thanks! That article for the Google Apps connector confused all of us. I'll give them feedback on it. 

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