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I am unable to access the Crowd 4.0.5 web application after installing Crowd.

John Oliver
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May 2, 2022

After installing Crowd Server 4.0.5 on Windows Server 2019, I am unable to navigate to the setup screen and am getting the error:

Type   Status Report

Message   /crowd/console

Description   The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.


I have gotten Crowd to work on Crowd 2.8.3 on this same server and I have the jdk and jre for Java 8 installed, but for some reason, I'm having trouble with Crowd 4.0.5.

1 answer

1 vote
Ruslan Tkachuk May 19, 2022

Hi @John Oliver 

If look into the Crowd 4.0.5 archive you can find, that it contains a web server (apache-tomcat folder), but Crowd 2.8.3 has the option to be downloaded with a web server (2.8.3 - Standalone) and without (2.8.3 - Crowd Server) see attachment.

As you mentioned, on your Windows Server 2019 was deployed Crowd 2.8.3, so I can suppose that it was "2.8.3 - Crowd Server" and additionally installed Apache Tomcat (with the specified environment variable CATALINA_HOME). And when you run Crowd 4.0.5 through the command "start_crowd.bat" in fact you run a web server that is installed separately.

Solution: delete environment variable CATALINA_HOME and try to run Crowd 4.0.5 through the command "start_crowd.bat"

Screenshot 2022-05-19 at 19.13.57.png

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