Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to migrate all users and groups from crowd to other SSO like onelogin

Han Chen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2022

Current Environment:
Jira Datacenter + Crowd + Jira internal Directory.

Trying to migrate to Onelogin.

We are using company email to register users in Jira Datacenter, and onelogin also contains all user emails. 

If we integrate the Jira Datacenter by SAML with Onelogin, will the users match? And how will the user groups be preserved if we turn off Crowd later? 

1 answer

1 vote
Roman Kovalov May 19, 2022

Hey, Han!

Yes, you can migrate users from Crowd to another platform, like Onelogin.

To do that, I can advice you this steps:
1) Export users and groups from Crowd
2) Import users to Onelogin 
3) Configure SAML for Confluence , it should be the same for Jira.
But I should notice, in Crowd you can have multiple groups for one user and in Onelogin I didn't found how you can assign one user to multiple groups, so you need to manage it on Onelogin side.

Also, users should match if you correctly setup how to match them (step #4 from this guide )
And you can easily turn off Crowd later, but you need to make sure that groups with access exists in Jira.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events