After migrating crowd to new server, I am not able to login with credentials mention in crowd properties of crowd-home directory.
While logging to crowd console I am getting below error:
Connection to authentication server failed. Please review logs for more information.
I have added new user in old crowd servers internal directory and I am able to login with that user into old crowd.
After that I take export of mysql database from old crowd and import it to new crowd setup.
But still I am not able to login via that newly created user.
It giving me error like.. remote authentication failed..
Can you please help me here on priority. Now I totally stuck.
You'll need to read the logs to find out what the underlying problem is.
"remote authentication failed" really does mean what it says though - you've got invalid credentials for logging into AD, or the AD server is configured to reject requests from your crowd server.
Created user in local. I'm trying to login through local user. But I'm unable to login.
How to setup a request to accept from crowd server to AD.
how can I check the AD configuration without login to crowd. Is there any way to check in Database?
No, the problem is not going to be recorded in the database or even application logs because it's not a problem on the Crowd side.
If Crowd is giving you the "remote authentication failed", then the problem is that your credentials for AD are incorrect, invalid or blocked on the AD side.
You need to ask AD why it is not letting you connect with this account.
AD connections are successfully configured in old server.
Export the xml backup from old crowd server and import in new server.
Then how to check the AD connections in new server because even I'm unable to login. Without login how to check.
Shall AD team is configured/map the new crowd server IP Address to AD??
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events