I am Evaluating JIRA, Confluence and Fisheye for my project. Now i wanted to implement SSO using Crowd. I had tried many times but i am unable to do so.
The problem is when i make changes in the config.xml in JIRA directory and uncomment line for SSO implementation and comment the following line
i cant access JIRA. When i try to access the JIRA link through the browser, nothing opens, just a blank page. Maybe i am not adding the correct values in crowd.properties file. The format of keys which i can see in my file is very different than the examples which have been given in the following link (https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+JIRA).
Hi Mayuri, the following questions usually help to identify what's wrong with the SSO:
What are the URLs being used to access each application?
What is the SSO Domain
value stored in Crowd?
Are both applications using the Crowd authenticator at their WEB-INF/classes/seraph-config.xml files? Are all the configuration inside crowd.properties correct?
How many Directories are assigned to each application in Crowd? If more than one, are they in the exact same order
Are proxy servers being used between Crowd and the applications? If so, please add their IP addresses to the Trusted Proxy Servers list
Additionally, you can check the logs with debug enabled to get more information about this issue:
Under Admin -> Logging & Profiling in Crowd, change the com.atlassian.crowd
Replicate the problem you are having (Logoff from all the apps; Login to your third-party and then
to access JIRA; Logoff again from all the apps; Login to JIRA and then
to access your third-party app).
Check the results into atlassian-crowd.log
I hope this helps
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot