I'm trying to deactivate some selected users but for an unknown reason that does not work.
I used the update SQL request I found here : https://community.atlassian.com/t5/Jira-questions/Bulk-User-Deactivation-in-Jira/qaq-p/313925
When I check the DB, active flag is set to 0.
# select user_name, display_name, active from cwd_user where user_name = 'test@external.com';
user_name | display_name | active
-------------------+--------------+--------
test@external.com | prenom nom | 0
But in the user management console, user is still active (not striked through) as shown in screenshot.
What do I have to do to get my users really deactivated ?
Thanks,
Eddy
One possibility, Hibernate caches data so that row is likely cached in Jira. Restarting Jira would flush it.
Thanks Kenny for your quick answer. Unfortunately, I can't restart Jira for now, I have some users playing with it :)
I'll see if your suggestion is the right one the next time I'll restart it.
Eddy
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