I'm trying to deactivate some selected users but for an unknown reason that does not work.
I used the update SQL request I found here : https://community.atlassian.com/t5/Jira-questions/Bulk-User-Deactivation-in-Jira/qaq-p/313925
When I check the DB, active flag is set to 0.
# select user_name, display_name, active from cwd_user where user_name = 'firstname.lastname@example.org';
user_name | display_name | active
email@example.com | prenom nom | 0
But in the user management console, user is still active (not striked through) as shown in screenshot.
What do I have to do to get my users really deactivated ?
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