How to disable application login for system users?

[Kiodex]

In crowd we have some system users that we use for assigning tickets: AS, dba, otps, pd, sd and qa

Is there a setting we can use within Crowd that would prevent those users from logging into the application?
i.e. we never login as those users...they are only use to assigned tickets.

[Christian Czaia [Decadis AG]]

Hey,

I have an internal group with those kind of users and simply don't grant them the "JIRA users" permission.

https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions

[William Zanchet [Atlassian]]

Hi Kiodex,

You can update a column in the database side, to make this specific user, be "disabled", the user will exist in the database, but will not be visible/counting against the license:

select * from cwd_user where user_name = 'admin';

Once you have the id from this user, you can run the following SQL statement, that will make the user be "disabled"

update cwd_user set active = 'F' where id = 'ID_FROM_THE_USER';

Before running the update query, please do a full backup of your database.

Cheers,

WZ