Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,381
Community Members
 
Community Events
177
Community Groups

How to connect crowd to ldap?

Hi Team,

We trying to configure crowd to connect to LDAP it keeps failing check the error below:

2019-12-04 09:41:53,165 Caesium-2-2 ERROR [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 9502721 ].
com.atlassian.crowd.exception.OperationFailedException: java.util.concurrent.ExecutionException: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000004DC: LdapErr: DSID-0C090A4C, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v3839^@]; remaining name 'DC=corp,DC=dsarena,DC=com'
        at com.atlassian.crowd.directory.synchronisation.cache.UsnChangedCacheRefresher.synchroniseAllUsers(UsnChangedCacheRefresher.java:185)
        at com.atlassian.crowd.directory.synchronisation.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:45)
        at com.atlassian.crowd.directory.synchronisation.cache.UsnChangedCacheRefresher.synchroniseAll(UsnChangedCacheRefresher.java:158)
        at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1010)
        at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.lambda$synchronise$0(DirectorySynchroniserImpl.java:80)
        at com.atlassian.crowd.audit.AuditLogContextInternalImpl.withAuditLogSource(AuditLogContextInternalImpl.java:52)
        at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:78)
        at sun.reflect.GeneratedMethodAccessor742.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
        at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
        at com.sun.proxy.$Proxy87.synchronise(Unknown Source)
        at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:45)
        at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:85)
        at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
        at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
        at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)
        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)
        at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
                                                                                                                                             528539

1 answer

0 votes
Marcin Kempa Atlassian Team Dec 05, 2019

Hi @NtokozoJiyana 

Probably you may find some hints here https://community.atlassian.com/t5/Jira-questions/Does-LDAP-require-a-login-account/qaq-p/94091

 

Hope that helps

Marcin Kempa

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events