How long does it take to update the reset password ?

[Manjunath Patil]

How long does it take to update the reset password ?

[Dave Mathijs · Accepted solution]

Hello @Manjunath Patil welcome to the Atlassian Community!

After you request to reset your password, we’ll send you an email with a recovery link with the subject line Reset your Atlassian password. You should receive this email within 10 minutes. If not:

1. Check that you’ve entered your email address correctly and that it’s for an existing Atlassian account. Contact your organization’s admin if you’re unsure of what email address to use.

2. Check your spam folder for an email from noreply+XXXXXXXXX@am.atlassian.com.

3. Try using the Resend recovery link button.

4. Contact your email administrator to check that emails from @am.atlassian.com are not being blocked.

If you have a managed account – for example, if your organization uses Google or Microsoft to help you log in – you may not be able to use our password reset link. You’ll need to reset the account password for your single sign-on provider (for example, Google or Microsoft etc) instead or contact your organization admin if you’re still having trouble logging in.

[Manjunath Patil]

Hi @Dave Mathijs , Thanks for the replay.

I have successfully reset the Atlassian password, Able to login too using the new password.

But The issue is GIT, jFrog, Jenkins applications are not recognizing my credentials from CROWD.

[Dave Mathijs]

Hi @Manjunath Patil that is a totally different question. I would suggest to create a new question for GIT specifically.

Thanks for clicking the Accept answer button as your Atlassian account password is now reset.