Group mappings in crowd getting lost

[Tarun Sapra]

Hi,

For all newly added users in crowd that belong to the delegated microsoft active directory, the group mappings are getting lost, has anyone faced this issue before

UPDATE - in the details tab of a groups i see this msg "Cached locally from remote directory" could this be causing the problem, if yes, any suggestions how to fix?

thanks,

Tarun

[Rodrigo Girardi Adami · Accepted solution]

Hi Tarun,

This might be related to the LDAP directory cache in crowd. These issues usually are fixed by removing the directory and adding it again with the exact same settings. I recommend to backup the application before, just to make sure.

Cheers,

Rodrigo

[Tarun Sapra]

it was a caching issue.

[Caspar Krieger]

Regarding "This might be related to the LDAP directory cache in crowd", if it's a Delegated Authentication connector then it's not that Crowd is maintaining a cache (because in that case, Crowd has no cache and only has the authorative group mappings, but those mappings can be added from the upstream directory on user login; a subtle difference).

I would guess that this is caused by CWD-3796, which makes sense if you have multiple directories mapped to the application experiencing this. If you're not sure or that doesn't apply to you, I recommend you create a support issue so we can help you work out what the problem is.