Getting timeout error while adding crowd directory to Confluence

Jenin Mohan June 25, 2014

Hello Folks,

I am trying to add a crowd directory to confluence and I am getting the below error:

Connection test failed. Response from the server:
org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 5000 ms

Now, I checked logs for both crowd and confluence and I found nothing in the logs, no errors.

Then there is one thing that there is no connectivity between crowd host and confluence host as both are on different servers. I am not able to ssh from crowd host to confluence host and vice versa. Could this be the reason for the timeout error?

Though, we have a similar situation with Jira and Fisheye where both are installed on different servers but still we can see fisheye commits on Jira.

Thanks and Regards,

Jenin Mohan

1 answer

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Answer accepted
Caspar Krieger
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 26, 2014

Different servers should be fine, but you do need to have general connectivity between them. SSH access from one to the other is not strictly necessary, but try curl'ing your Crowd server's http address (e.g. http://mycrowdserver:8095/crowd from your Confluence server - that should work.

If it doesn't, follow the normal steps to troubleshoot that kind of connectivity problem (check firewalls, etc).

Jenin Mohan August 6, 2014

It was eventually a firewall issue. Got it fixed now.

Regards

Jenin Mohan

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