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Error occurred when opening Users tab

tjhkuijpers January 15, 2021

When navigigating to the crowd's webpage, I am unable to search/view the users:

An unexpected error occurred.

Adding a user works, but again I cannot view or edit afterwards.

Same error for the audit log.

Also I am unable to generate a support zip:

We couldn''t create your support zip. Try again.

 

Any help to fix this is appreciated. Thanks!

1 answer

0 votes
Alan DAIBI February 26, 2021

Hi tjhkuijpers,

I've got the same error with my Crowd company instance.

Do you find any way or workaround to resolve this problem ?

Fortunately, we can always list users by directory types from the server hosting the instance.

ADMiNZ December 22, 2021

Problem solved:

I've add the following scheme into server.xml: 

scheme="https"

Now it works

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DEPLOYMENT TYPE
SERVER
VERSION
4.2.2
TAGS
AUG Leaders

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