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Error occurred when opening Users tab

When navigigating to the crowd's webpage, I am unable to search/view the users:

An unexpected error occurred.

Adding a user works, but again I cannot view or edit afterwards.

Same error for the audit log.

Also I am unable to generate a support zip:

We couldn''t create your support zip. Try again.


Any help to fix this is appreciated. Thanks!

1 answer

Hi tjhkuijpers,

I've got the same error with my Crowd company instance.

Do you find any way or workaround to resolve this problem ?

Fortunately, we can always list users by directory types from the server hosting the instance.

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