Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,766
Community Members
 
Community Events
165
Community Groups

Error in Crowd: The proxy server could not handle the request POST /crowd/console/j_security_check.

We have had Jira, Confluence and Crowd set up on our server for about a year and it has all been working well.

I went to log into JIRA today and it was not recognising my password.

 

The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request POST /crowd/console/j_security_check.

Reason: Error reading from remote server

I am certain we have not changed the proxy/reverse proxy settings.

We are running behind Apache and use the urls

/JIRA

/wiki

/crowd.

I have no idea where to go with this one.

Any pointers would be very much appreciated.

1 answer

1 accepted

0 votes
Answer accepted

As far as I can tell, you tried to log onto the Crowd console since /crowd/console/j_security_check is the form action url of the Crowd console login page. So you should take a look at Crowd's logs (apache-tomcat/logs/catalina.out). It actually looks like your Crowd server faces some issues (is the database ok?). I'm not sure this has anything to do with your reverse-proxy settings.

Thanks.

Of course. Check the logs.

I must have been in a strange space when I posted that question.

BTW, the log tells me the database does not exist. Now for some more detective work.

Thanks again for pointing me in the right direction.

You're welcome, good luck on your detective work wink

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

219 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you