Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error in Crowd: The proxy server could not handle the request POST /crowd/console/j_security_check.

We have had Jira, Confluence and Crowd set up on our server for about a year and it has all been working well.

I went to log into JIRA today and it was not recognising my password.


The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request POST /crowd/console/j_security_check.

Reason: Error reading from remote server

I am certain we have not changed the proxy/reverse proxy settings.

We are running behind Apache and use the urls




I have no idea where to go with this one.

Any pointers would be very much appreciated.

1 answer

1 accepted

0 votes
Answer accepted
Bruno Vincent Community Leader Oct 03, 2016

As far as I can tell, you tried to log onto the Crowd console since /crowd/console/j_security_check is the form action url of the Crowd console login page. So you should take a look at Crowd's logs (apache-tomcat/logs/catalina.out). It actually looks like your Crowd server faces some issues (is the database ok?). I'm not sure this has anything to do with your reverse-proxy settings.


Of course. Check the logs.

I must have been in a strange space when I posted that question.

BTW, the log tells me the database does not exist. Now for some more detective work.

Thanks again for pointing me in the right direction.

Bruno Vincent Community Leader Oct 04, 2016

You're welcome, good luck on your detective work wink

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

👁‍🗨 Confluence Team planning dashboard_Atlympics 🌈

Hi Atlassian's, How is your journey with #Atlympics 2021 so far....excited! Me too, same excitement. Here's my typical team planning and vision dashboard which I used to share to my management and ...

73 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you