Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Error in Crowd: The proxy server could not handle the request POST /crowd/console/j_security_check.

Chris October 3, 2016

We have had Jira, Confluence and Crowd set up on our server for about a year and it has all been working well.

I went to log into JIRA today and it was not recognising my password.

 

The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request POST /crowd/console/j_security_check.

Reason: Error reading from remote server

I am certain we have not changed the proxy/reverse proxy settings.

We are running behind Apache and use the urls

/JIRA

/wiki

/crowd.

I have no idea where to go with this one.

Any pointers would be very much appreciated.

1 answer

1 accepted

0 votes
Answer accepted
Bruno Vincent
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 3, 2016

As far as I can tell, you tried to log onto the Crowd console since /crowd/console/j_security_check is the form action url of the Crowd console login page. So you should take a look at Crowd's logs (apache-tomcat/logs/catalina.out). It actually looks like your Crowd server faces some issues (is the database ok?). I'm not sure this has anything to do with your reverse-proxy settings.

Chris October 4, 2016

Thanks.

Of course. Check the logs.

I must have been in a strange space when I posted that question.

BTW, the log tells me the database does not exist. Now for some more detective work.

Thanks again for pointing me in the right direction.

Bruno Vincent
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 4, 2016

You're welcome, good luck on your detective work wink

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events