Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do I Need Crowd?

We are currently only using Confluence, no other Atlassian products, and authenticate all of our users through Active Directory (delegated LDAP authentication).

Going forward, we see situations where we would like to have external users be able to use Confluence (only specific spaces), but these users would not be found in our AD database. It doesn't appear that we can do this just within Confluence.

Would Crowd be able to manage the authentication of our internal staff via AD, while authorizing & authentication external users, or is there another way to allow entry for both groups of users?

1 answer

1 accepted

3 votes
Answer accepted

You can have multiple directories inside Confluence. One that is using AD, and the other is an internal (embedded Crowd) directory. You could manage the external users there.

You would require crowd down the track if you introduced more Atlassian applications and wanted to have Single Sign On between them all (Or potentially SSO between other applications, and you 'crowd'ify them. i.e Make them use Crowd for authentication and SSO)

Hope that helps a little

you can have multiple active dirs at the same time

Hey Colin, thanks for this. Wondering if I could aska follow up. Can you have these multiple directories going at the same time? In other words, as an Admin, can I set up new user #1 to authenticate against AD, and then new user #2 to authenticate against the internal directory? My understanding was that there's only one directory "active" at a time, but if that's not the case, how do you specify more than one?

Also, which version of Confluence do you have in mind? We're on 3.5.7, so is it possible this is a feature not available in our version?

Cheers and thanks!


Yes, but how do you create a new user and point the authentication at the non-primary Directory Name? When I create a new user, I'm not offered any choice as to how they are authenticated.

Let's say that I want to add an external user who would never be in our AD (which is our primary directory). How do I do that? Do I have to change the priority of the user directories so that the internal directory is first, then add the external user, and then switch the user directory priorities back again? That sounds awfully kludgey. Is there a better way?

Mark, If you are adding an external user you add them to the internal directory in crowd and make sure they are in a group that is assigned to the Confluence application. (Under Applications, in Crowd)

Next time Confluence syncs against Crowd it fill find this new user. From Confluence's point of view it has no knowledge of how many 'crowd directories' the users are coming from in Crowd. It just sees a bunch of users, their groups etc.. and asks Crowd to authenticate them.

If you add a new user to AD, the same process occurs although you aren't 'creating' a user in crowd since it syncs with AD itself and creates the users for you.

Is that clearer?

The order of directories in crowd is important if you have users with the same name in more than one directory. The directory that is first will be used for that username

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

233 views 12 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you