Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Crowd with Azure Active Directory and Guest Users


I have Crowd running with Azure Active Directory. We have a small number of organisation accounts (our Exec team) and they can authenticate fine. However, the guests accounts (our members) can't login via Crowd. 

A guest account can login fine to Office 365 groups so that is all fine. The guest users all appear in Office 365 Admin console and Azure AD.

In the Crowd application I use the Test authentication. If I use the Guest foreign user id (email address) it complains that the user is not know, which I understand is the case.


When I use the local user id, I don't get the 'does not exist' error but I still get 'Invalid Verification'.


Is this meant to work? If I can get the local ID to work then I can manage that (I am updating an old Joomla Crowd plugin and will handle the foreign to local user id translation on the Joomla side. [And yes, ODCC has a nifty script but as an NFP we are using zero cost solutions here].



1 answer

1 accepted

Hi @Darryn Capes-Davis

Disclaimer: I work for the vendor of the ODCC plugin you mentioned in your post.

Crowd's native Azure AD connector relies upon the ADAL4J library which - as of today - does not support the authentication of external guest users (i.e. not belonging to Azure AD tenants).

On the contrary, the ODCC plugin does not use ADAL4J and hence does support external guest users authentication (and you're right, in that case you can either use the userPrincipalName or the email address as the user's login name).

Thanks @Bruno Vincent. I will get in contact with you regarding ODCC.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

223 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you