Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Crowd scripting synchronization

Does anyone have a solution for being able to synchronize directories in crowd prgrammatically? It can be over HTML, on the commandline in BASH, anything. We need to have a sync called immediately as part of an integrated workstream and a delay waiting for a scheduled/regular sync is not acceptable.

1 answer

0 votes
Gaurav Atlassian Team Jun 19, 2019

Hi @Richard Heasman

Right now there is no such REST API available in Crowd, but speaking technically you can do it using HTML manipulation, and hitting a certain URL.

I cannot provide you details about above both, but you can check out you Crowd's directory view, and capture the request which it makes to backend, when you hit 'Synchronize'



Gaurav Agarwal

Thanks Gaurav. I have been trying to do this for some time; each time I hit the URL I get a login error. I have set up cookies / sessions / all manner of authentication and still cannot get this authorised. Do you have any idea about authorising this call?


Thanks for your response

Hi @Richard Heasman


Can you paste the HAR files of the request that you are making, so that I can inspect and tell you what's wrong. 

curl -X GET -u "adminUsr:adminPW" --silent --output /dev/null -c - '' --insecure

Output is:

# Netscape HTTP Cookie File
# This file was generated by libcurl! Edit at your own risk. FALSE /jira FALSE 0 JSESSIONID JSESSVALUE TRUE / FALSE 0 crowd.token_key CTOKENVALUE FALSE /jira FALSE 0 atlassian.xsrf.token AXTOKENVALUE


Then using those values:

curl -X POST -H "Accept: application/json" -b 'JSESSIONID=$JSESSVALUE;crowd.token_key=$CTOKENVALUE;atlassian.xsrf.token=$AXTOKENVALUE' '!execute.action?ID=6553602&atl_token=$CTOKENVALUE' --insecure

Gaurav Atlassian Team Jun 20, 2019

Hi @Richard Heasman ,

One problem, that I can spot right away is that you are logging in to Jira, but using the JSESSIONID, and AXTOKENVALUE of Jira in Crowd.

It will not work, Crowd is a separate web application, you can use the CTOKENVALUE given by Jira to login to Crowd, but you would need to get the HTML page of directory view in Crowd, and then capture the XSRF token and JSESSIONID from this page's cookies header, and then use it in the final call you are making.




Thanks Guarav - yes I know it points at JIRA, I found another post to indicate this was the way to go.. Ok then - following your guidance, I've tried this:


curl -X GET -u "adminUsr:adminPW" --silent --output /dev/null -c - 'https://CrowdURL/crowd/console/secure/directory/synchconnectorcache' --insecure

# Netscape HTTP Cookie File
# This file was generated by libcurl! Edit at your own risk.



curl -X POST -H "Accept: application/json" -b 'JSESSIONID=$JSESSVALUE 'https://CrowdURL/crowd/console/secure/directory/synchconnectorcache!execute.action?ID=6553602&atl_token=$JSESSVALUE' -vvv --insecure

Still nothing.

I accept I'm a little green in the web transfer area - would you be able to give me an example?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

320 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you