I have multiple Atlassian products, including Crowd, hosted in a data center. Our IT will not connect Active Directory to Crowd because it is 'out in the wild.'
Is it possible to bring Crowd in-house and still leave the other Atlassian products in the external data center? Oh, yeah. One more detail...Crowd has to continue to work correctly.
Prior to joining Atlassian, I used Crowd for authenticating customer users to a product that operated outside of our corporate network (in another data center). What I ended up with may meet your needs.
(1) I had an Active Directory that represented our internal user base. This consisted of two (2) Active Directory domain controllers used by most every service internal to our company and one (1) READ-ONLY active directory domain controller setup for the purpose of this scenario.
(2) I had another LDAP directory that represented all customer-users because I needed to be sure customers and internal users were never co-mingled–a management requirement.
(3) I setup Atlassian Crowd as the bridge between the two LDAP directories and then exposed the Crowd end points to the remote data center (which I then white-listed by IP address). A better solution would have been to use a VPN tunnel, but at the time that was not an option due to what we will just call "vendor relationship issues."
(4) Here's the important part. Because I pinned Crowd to authenticate first against the customer LDAP then against the read-only domain controller (with no ability to resolve to the other DCs), I was pretty certain that (a) customer accounts would be resolved first (and fastest), (b) no one could update information in the Active Directory via Crowd and (c) given my Active Directory group policies that locked accounts after three (3) attempts, I was pretty certain that my corporate VPN (which was also on Active Directory) was more vulnerable than my crowd installation when it came to external attacks.
(Disclaimer: What I just described was done before I joined Atlassian and I'm not entirely sure if it complies with Atlassian best practices...I just know it worked.)
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events