Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Crowd change "Forgot your password" to "Reset your password"

Hi there,

I'm using Crowd 4.2.2 for my organization.

Right now when I am accessing Crowd via crowd.base.url (http://localhost:<portno>/crowd/), I'm seeing the reset password link as "Forgot your password?" 

Is it possible to change this to "Reset your password?". If so, where can I do this? I've been looking in crowd-webapp/WEB-INF/web.xml to see if that leads me anywhere but I'm guessing this will be coded in one of the jars somewhere.

The reason why I'm asking is because for new users joining the organization, we give them access to Crowd via LDAP, but at this point we dont reset their password. Instead, we give them the crowd url so that they can reset their password themselves by inputting their user ID and email address. In this case, "Forgot your password?" doesnt really make sense because they dont have a password at this point, they just want to reset it. I know I'm being pedantic, but this caused some confusion in the past. By changing it to "Reset your password", to me it makes more sense without having to change the process too much.


If this is not easily possible, what other ways can I explore to achieve what I'm aiming for (apart from resetting the user password myself via my admin account using the portal or via restapi, and sending the password to the user - which I want to avoid).





1 answer

0 votes

Hi Jane,

welcome to the Atlassian Community!

Whilst not having a definite answer assuming you have a linux server you could use "grep" on shell to search for the string "Forgot your password"

# grep -ri "Forgot your password" *
(assuming the working directory when executing the command is the directory of crowd, NOT the root directory)

Basically this is not Atlassian-related but in general it works this way :) In case this is enclosed in a jar (what I cannot say for sure at the moment) then this would not apply.
In case you find the file where the sentence is stored please make sure to bring it in after a possible upgrade again - also there is always some possibility that a change like this is not future-proof and stops working some time in future.


HI Daniel,

Thanks for the suggestion :)

I have tried grepping it but unfortunately no match except in jars and classes - so I guess there's no easy way to do this :( Oh well...thanks anyway for your hit :)


Daniel Ebers Community Leader Dec 27, 2020

Ah okay, I see :) It's a pity.

You're welcome!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

263 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you