Crowd administration console expired maintenance message - how to update?

[Bobbie Rumfola]

Crowd administration console is displaying a message that our maintenance period has expired but yet the maintenance was renewed. How do I get this updated?

[Bobbie Rumfola · Accepted solution]

Hooray Atlassian responded! Maintenance is up to date and was finally able to update the license on server.

[Nic Brough [Adaptavist]]

If you are using OnDemand, it should have been done automatically - check your account and then raise it at support.atlassian.com

If you're on your own system, go to your Atlassian account, find the licence key, copy and paste it into the licencing section in your Crowd system's admin section

[Bobbie Rumfola]

Update: Opened a support ticket with Atlassian on June 20 to follow-up on confirmation of maintenance payment. No response from Atlassian as of July 3. Are there any other avenues to pursue this type of problem with Atlassian?