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Crowd Setup Wizard does not start

Tatiana Torgonskaya
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February 27, 2012

Hello everybody.

Today I was trying to install Crowd on my Windows.

I was following this documentation http://confluence.atlassian.com/display/CROWD/Installing+Crowd+and+CrowdID

I did 1 and 2 steps. the 3 step is optional, therefor I did not it.

When I did: start_crowd.bat for Windows. and then tried http://localhost:8095/crowd , the Crowd Setup Wizard does not work.

In atlassian-crowd-openid-server.log I see folowing:

2012-02-28 16:54:59,624 main INFO [com.atlassian.crowd.startup] Starting Crowd OpenID Server, Version: 2.4.0 (Build:#562 - 02-01-2012) 
2012-02-28 16:55:00,923 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'application.name' : 'crowd-openid-server'
2012-02-28 16:55:00,924 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'application.login.url' : 'http://www.atlassian.com/software/crowd/crowd-distribution/crowd-standalone-distribution'
2012-02-28 16:55:00,925 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'session.tokenkey' : 'session.tokenkey'
2012-02-28 16:55:00,925 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'session.lastvalidation' : 'session.lastvalidation'
2012-02-28 16:55:00,926 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'session.validationinterval' : '0'
2012-02-28 16:55:00,928 main INFO [service.soap.client.SoapClientPropertiesImpl] Loading property: 'crowd.server.url' : 'http://www.atlassian.com/software/crowd/crowd-distribution/crowd-standalone-distribution/services/'
2012-02-28 16:55:01,503 main WARN [org.openid4java.server.RealmVerifier] RP discovery / realm validation disabled;

I was spending the whole day with it and did not found any solution. I am very thankful for all your sugestion.

Thank you

Tatiana

1 answer

0 votes
Bruna Griebeler
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May 1, 2014

Hi Tatiana

What is shown on your browser after accessing the URL http://localhost:8095/crowd?

Usually this issue happens when the JDK/JRE are not being recognised by the applications.
However to be sure that this is the problem, we need to check for the Tomcat's log (catalina.out).
Please double check if the JAVA_HOME is properly set on your Operating System and if Tomcat process is up and running properly.

Cheers

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