Crowd Server licence

[Jean-Christophe DOBRAZIC]

Hello,

We get this error message :
Your current license does not permit the number of users you have configured in Crowd, please upgrade to a new license, or contact Atlassian sales support.
We have 52 current users instead of 50 limited users.

I would like to remove some left people accounts but I can't leave this page which is asking me to update the licence key

Could you help me to delete some non used accounts and get the Crowd access back please ?
Thank you.

[Bruno Vincent · Accepted solution]

Hi @Jean-Christophe DOBRAZIC 

Please follow the instructions that you will find on this page: https://confluence.atlassian.com/crowd/licensing-17956964.html

In a nutshell you just need to enter an evaluation license, then reduce the number of users and recalculate your user total. Finally, replace the evaluation license with your own license.