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Crowd Server licence

Edited

Hello,

We get this error message :
Your current license does not permit the number of users you have configured in Crowd, please upgrade to a new license, or contact Atlassian sales support.
We have 52 current users instead of 50 limited users.

I would like to remove some left people accounts but I can't leave this page which is asking me to update the licence key

Could you help me to delete some non used accounts and get the Crowd access back please ?
Thank you.

 

1 answer

1 accepted

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Answer accepted
Bruno Vincent Community Leader Jul 21, 2020

Hi @Jean-Christophe DOBRAZIC 

Please follow the instructions that you will find on this page: https://confluence.atlassian.com/crowd/licensing-17956964.html

In a nutshell you just need to enter an evaluation license, then reduce the number of users and recalculate your user total. Finally, replace the evaluation license with your own license. 

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