Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Crowd Server licence Edited

Hello,

We get this error message :
Your current license does not permit the number of users you have configured in Crowd, please upgrade to a new license, or contact Atlassian sales support.
We have 52 current users instead of 50 limited users.

I would like to remove some left people accounts but I can't leave this page which is asking me to update the licence key

Could you help me to delete some non used accounts and get the Crowd access back please ?
Thank you.

 

1 answer

1 accepted

0 votes
Answer accepted
Bruno Vincent Community Leader Jul 21, 2020

Hi @Jean-Christophe DOBRAZIC 

Please follow the instructions that you will find on this page: https://confluence.atlassian.com/crowd/licensing-17956964.html

In a nutshell you just need to enter an evaluation license, then reduce the number of users and recalculate your user total. Finally, replace the evaluation license with your own license. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase

The benefits of using Jira in different departments

Jira is a great tool to use across different departments. Forget that paperwork – switch to Jira and get that tasks done smoothly. Marketing Jira allows for a complete digital transformation of you...

78 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you