I have a VM running crowd 2.7.1, a VM running Confluence 5.4.4, and a third VM running JIRA 6.2.
I have successfully configured both confluence and JIRA to use Crowd for authentication and enabled SSO. My problem is, the SSO will only allow me to automatically authenticate with one of the two other applications in a browser session.
Say I log in to crowd. I can then open up JIRA in another tab and I am automatically authenticated. However, if I then open up Confluence in a third tab it directs me to the login page. After I log in to Confluence, if I log out of any one of the 3 applications I am logged out of all the others as well.
If I log into crowd again, and this time open up confluence first, I will be automatically authenticated. But then if I open JIRA I am directed to the login page. This pattern holds for any order/combination of applications (If I log into JIRA, then open Confluence I will auto-authenticate, but I am taken to the login page when I try to access Crowd.)
What could be causing this?
I've thought about that, since it's sitting behind a load balancer, but that still wouldn't explain why it only allows me to auth to one. If neither of them were working then I'd agree, but SSO can force sign off on all three so I don't understand how the reverse isn't true as well.
I figured it out, and am posting here for anyone that has this issue in the future. The problem was a combination of things, but I was able to fix this (and a couple other issues) by enabling authentication caching and adding our load balancers to the list of trusted proxies.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot