It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Crowd SSO integration with Jenkins

Varsha Kumari Jul 16, 2017

 

Hi All,


We are having a requirement to implement Crowd SSO integration with Jenkins. We have gone through the below URLs.

https://wiki.jenkins.io/display/JENKINS/Crowd+2+Plugin
https://confluence.atlassian.com/crowd/integrating-crowd-with-a-custom-application-192511.html

I think this solution works partially, when we login to Jenkins we get automatically logged into JIRA and Crowd.
However, when we log out or log in to Crowd or JIRA, we don’t get logged out or logged in to Jenkins automatically.

We even gone through the suggested options mentioned in atlassian community by setting the session validation value to 0, but it doesn’t seem to work in my case.

https://community.atlassian.com/t5/Crowd-questions/How-to-enable-SSO-in-jenkins-using-crowd/qaq-p/177329

Can you provide a solution or suggestions how to get this done. Your urgent help will be highly appreciated.

4 answers

0 votes
Ann Worley Atlassian Team Jul 17, 2017

Please go through the checklist on this page and let us know what you find:

Troubleshooting SSO with Crowd

Looking forward to follow up questions and hearing your findings.

Varsha Kumari Jul 18, 2017

We have gone through this checlist only while setting up the crowd but still facing the issue as mentioned above.

0 votes
Varsha Kumari Jul 18, 2017

We have already gone through this checklist only while setting up the crowd but still facing the issue as mentioned above.

Ann Worley Atlassian Team Jul 18, 2017

I opened a support case for you so I could look at your logs, you should be getting the notice shortly. 

Brian Cullen Nov 15, 2017 • edited

We are experiencing the same issue.

If you log in to Jenkins then SSO back to JIRA or Confluence works. However if for example you log in to JIRA first you are prompted for your credentials when you go to Jenkins.

I can confirm that the crowd.token_key that is set when I log in to JIRA is the same when I go to Jenkins but SSO is not working.

Is there any update on how this can be resolved?

Marcin Kempa Atlassian Team Nov 15, 2017

Hi @Varsha Kumari and @Brian Cullen

 

Could you please post versions of Crowd and Jenkins you are using as well as what at the version of JIRA and other Atlassian tools you connect to SSO?

This will be helpful for us to analyze the problem.

Thanks!

Marcin Kempa

Brian Cullen Nov 15, 2017

Hi @Marcin Kempa,

The versions we are using are as follows:

  • Crowd - 2.12
  • Jenkins - 2.32.1
  • JIRA - 7.3.1
  • Confluence - 6.1.3
  • Bitbucket - 4.14.9

Regards

Brian

peter gallerani Mar 06, 2018

Brian,

I ended up finding that within Crowd we have a directory with group inside. I had to add the individual groups inside the directory to the jenkins crowd plugin security realm.

Guessing this may already be resolved, but adding for future searches.

Peter

Tested with:
Crowd 3
Jenkins 2.84

0 votes
Ann Worley Atlassian Team Nov 15, 2017

In Varsha's case we discovered that the Crowd 2 plugin from Jenkins  has only been tested up to Crowd 2.3:

This plugin has been tested with Jenkins 1.431 and Crowd 2.3.x

One of the comments at the bottom of the page linked above describes a similar issue (SSO not working properly with Jenkins) on Crowd 2.11. If you are using that plugin, the issue could be with the plugin, in which case we are not likely to find a workaround in Crowd.

@Brian Cullen Do you have a support agreement with Jenkins? If so, perhaps they could shed some light on how to workaround the issue or when an update for the plugin is due to be released.

I did some research on Jenkins' Jira issue tracker and found one case (SSO not working) where similar symptoms were solved by adding the trusted proxies in Crowd as described in Configuring Trusted Proxy Servers. It is not clear what version of Crowd was being used, but as the ticket is from 2014 it is not a later one.

0 votes
Divya Srinivasan Nov 27, 2018

Hi Varsha,

 

      Is your problem resolved?

I am trying to integrate JIRA-Jenkins, but unable to authenticate JIRA when configuring in Jenkins. Could you please help me?

 

Regards,

Divya Srinivasan

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Here’s what we’re doing to make Jira Cloud faster

Hello Community 🤗 I’m Nikhil, a Product Manager on the Jira Cloud team working on performance improvements. Performance is an ongoing journey and we continue to invest heavily in it. We under...

129 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you