We have customer requirement for username format shall be like: 123/45678#001 Important part of this format is '#001'.
If we add groups to these users, no problems at all. If we remove one or more groups from these users we get the following error on web frontend: Cannot remove user "123/45678#001" from group(s) "Benutzerverwaltung".
See attached log file for further details. (atlassian-crowd.log)
Same error occurs when we are using REST-API for batch processing:
Before any questions come accros the '/' and '#' in URL: Yes, we do a HTML encode before ('/'=%2F and '#'=%23).
Interesting behavior is: The group is removed from the user account but the result is an error.
We are using OpenLDAP connector to store users and groups.
Yes, I can. The group has been added without any errors, also no errors in log file.
To be safe, I logged out/in on the web console, searched the user again and the group is still present.
To be totally safe, I have to look at the underlying directory (OpenLDAP). Will prompt do this with some help from our LDAP experts and update you.
Good point! I tested with deactivated caching function. Result: Error occurred but group has not been removed from user.
Then I tested again with activated caching function.
So the problem seems to be with the LDAP connector.
I'll report a bug for this!
If you were upgrading the legacy app to our new one, you might have run into the error below while trying to authenticate. We're still investigating the cause of this but here's a workaround...
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