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We have customer requirement for username format shall be like: 123/45678#001 Important part of this format is '#001'.
If we add groups to these users, no problems at all. If we remove one or more groups from these users we get the following error on web frontend: Cannot remove user "123/45678#001" from group(s) "Benutzerverwaltung".
See attached log file for further details. (atlassian-crowd.log)
Same error occurs when we are using REST-API for batch processing:
Before any questions come accros the '/' and '#' in URL: Yes, we do a HTML encode before ('/'=%2F and '#'=%23).
Interesting behavior is: The group is removed from the user account but the result is an error.
We are using OpenLDAP connector to store users and groups.
Good point! I tested with deactivated caching function. Result: Error occurred but group has not been removed from user.
Then I tested again with activated caching function.
So the problem seems to be with the LDAP connector.
I'll report a bug for this!
Yes, I can. The group has been added without any errors, also no errors in log file.
To be safe, I logged out/in on the web console, searched the user again and the group is still present.
To be totally safe, I have to look at the underlying directory (OpenLDAP). Will prompt do this with some help from our LDAP experts and update you.