Crowd Mismatch token while SSO between JIRA and thrid party app. Can someone assist?

I am assuming that somehow my validation factor isn't good enough to accept the token for another application, though I can login into third party application and JIRA separately via crowd authentication. Here is the snippet of the logs:

 

017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [manager.token.factory.TokenKeyGeneratorImpl] Generating Token for principal: AroraRahul

2017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [manager.token.factory.TokenKeyGeneratorImpl] Adding remote address of 10.34.7.134

2017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [manager.token.factory.TokenKeyGeneratorImpl] Adding Random-Number of ValidationFactor[Random-Number=7647594814225824346]

2017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [crowd.manager.authentication.TokenAuthenticationManagerImpl] Current Validation Factors:

ValidationFactor[remote_address=127.0.0.1], ValidationFactor[X-Forwarded-For=10.34.7.134]

2017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [crowd.manager.authentication.TokenAuthenticationManagerImpl] comparing existing token Token{identifierHash='sLfTZcWbBQaW55xqhy9QRQ00', lastAccessedTime=1509271459529, createdDate=2017-10-29 06:04:20.0, duration=null, name='AroraRahul', directoryId=32770} with a validation token Token{identifierHash='ZUekGOFZ0GxdRxq5aFjLNw00', lastAccessedTime=1509271481604, createdDate=Sun Oct 29 06:04:41 EDT 2017, duration=null, name='AroraRahul', directoryId=32770}

2017-10-29 06:04:41,604 http-bio-8095-exec-13 DEBUG [crowd.manager.authentication.TokenAuthenticationManagerImpl$TokenValidationFailure] Existing token 'E4NHkpy3nQWUZSy9ghUDpA00' for user 'AroraRahul' does not match new token 'Ht61ZiIz09sl74cusjfcow00' with validation factors 'ValidationFactor[remote_address=127.0.0.1], ValidationFactor[X-Forwarded-For=10.34.7.134]'

2017-10-29 06:04:41,605 http-bio-8095-exec-13 DEBUG [crowd.manager.authentication.TokenAuthenticationManagerImpl] The token keys don't match

 

1 answer

Try clearing your browser cache.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Maggie Roney
Published Feb 27, 2018 in Crowd

The Crowd team is looking for feedback on Server & Data Center customers' identity strategies!

Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...

579 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you