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Crowd LDAPS Okta Access

Hans Pesata July 13, 2020

HI!

We are using Crowd 3.7.0 (Build:#1270 - 2019-10-03.

We configured the Connector

Url: ldap://mydomain.ldap.okta.com

SSL: LDAPS

When we Test the connection, we receive an incomplete error message:

crowd_test_error.PNG

There is no entry in the Log for this error, the Directory Sync works fine.

The implicit REST Call

https://crowd.autsrv.com/crowd/rest/directorymanagement/1/directory/testldap/01234567

doesnt return any response and no retrun code.

Any idea what is going on here ?

So far we didnt use a certificate when selecting "LDAPS".

Can this be the reason ? Do we have to use one or is selecting "LDAPS" sufficient ?

Thanx in advance for any suggestions!

Regards,
Hans

1 answer

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Bruno Vincent
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July 21, 2020

Hi @Hans Pesata 

It works on my dev tenant.

I chose the 'Generic Directory Server' connector and 'LDAPS' as the security protocol.

The URL should be 'ldaps://yourdomain.ldap.okta.com:636'

Hans Pesata July 22, 2020

HI @Bruno Vincent 

Thanx for Your reply!

Interestingly, after rebooting our Server, the Test worked fine.

It is something that we have to keep in mind ...

Regards,
Hans

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