Crowd Installation with error on database step

[Ranto Ralijaona]

Hello, I'm currently performing crowd's installation, on the Database step, when I choose "Embdded", I've got several errors: 

"The following required plugins are not available: [Atlassian OAuth Consumer Plugin, Applinks - Plugin - Core, Atlassian Crowd Synchronisation Feedback, Atlassian LESS Transformer Plugin, Atlassian OAuth Service Provider SAL SPI Implementation, Atlassian Crowd Frontend Plugin, Atlassian REST - Module Types, Crowd REST API, Crowd REST API - Application Management, Crowd SAL, Crowd Monitoring Plugin, jquery, Atlassian Plugins - Web Resources - Implementation Plugin, Atlassian Spring Scanner Annotations, Atlassian UI Plugin, Atlassian Plugins - Web Resources REST, Atlassian Template Renderer API, Atlassian Template Renderer Velocity 1.6 Plugin, Atlassian Spring Scanner Runtime, Atlassian Soy - Plugin, Atlassian OAuth Consumer SAL SPI Implementation, Applinks - Plugin - OAuth, Atlassian OAuth Service Provider Plugin]. See Crowd server logs for details. The setup process cannot continue until the problem has been solved. If you require further assistance, you can contact Atlassian support."

And when I'm refreshing the page, I've got "HTTP 500 – Internal Server Error"  And especially this: "

Error creating bean with name 'tokenDAOHibernate': Unsatisfied dependency expressed through method 'setBatchFinder' parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'directoryPluginLoader' defined in class path resource [applicationContext-CrowdPlugins.xml]: Cannot resolve reference to bean 'osgiPluginFactory' while setting constructor argument with key [1]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPluginFactory' defined in class path resource [applicationContext-CrowdPlugins.xml]: Cannot resolve reference to bean 'osgiPersistentCache' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'osgiPersistentCache': FactoryBean threw exception on object creation; nested exception is com.atlassian.plugin.osgi.container.OsgiContainerException: Unable to clean the cache directory: c:\Crowd-home\caches\felix - action - file:/D:/Crowd/atlassian-crowd-3.7.0/crowd-webapp/WEB-INF/classes/struts.xml:137:96


Thanks in advance

[Marcin Kempa]

Hi @Ranto Ralijaona ,

It's hard to tell what may be exact issue without referring to more details in logs, but I am wondering if maybe this is an issue with Java version you are running Crowd on. Can you check if you run it using Java 8?

At the moment Crowd cannot be run on Java 11.

Best Regards,

Marcin Kempa