Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,240
Community Members
 
Community Events
165
Community Groups

Crowd 2.7.2 with LDAPS

We recently had to switch to LDAPS from LDAP. Using LDAP we would see less than 10 connections to the LDAP server. We applied the settings from KB article...

https://confluence.atlassian.com/display/CROWDKB/Performance+problem+when+using+LDAPS

We are still seeing connections shoot up to over 5000 connections to the ldap server and users can no longer login to the applications.

On the Connector tab we have tried the following combinations.

  1. ldap:// URL with SSL box ticked.
  2. ldaps:// URL with SSL box ticked
  3. ldaps:// without SSL box ticked

None seem to help. As soon as we switch back to ldap everything works fine...

Any idea's?

Thanks

Andrew

 

2 answers

1 accepted

0 votes
Answer accepted
Mallmann Atlassian Team Dec 18, 2015

Hi Andrew,

The reported problem might be related to this bug that got fixed on Crowd 2.8.2: https://jira.atlassian.com/browse/CWD-4070

I'd recommend you to set up a staging environment in which you could upgrade Crowd to 2.8.2 and verify whether the problem is replicable there.

 

I hope it helps! smile

Eduardo

We upgraded to 2.8.3 last night and it is working great now.

Hi Andrew,

Did you check the LDAP connection pool settings?

https://confluence.atlassian.com/display/CROWD/Configuring+the+LDAP+Connection+Pool

You might also want to set your own values in setenv.sh:

-Dcom.sun.jndi.ldap.connect.pool.protocol='plain ssl'
-Dcom.sun.jndi.ldap.connect.pool.authentication='none simple DIGEST-MD5'
-Dcom.sun.jndi.ldap.connect.pool.maxsize = <your_value>
-Dcom.sun.jndi.ldap.connect.pool.prefsize = <your_value>
-Dcom.sun.jndi.ldap.connect.timeout = <your_value>

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

146 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you