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Could you provide a temporary crowd user license for adjust the number of users?

I have exceeded my license and cannot access the dashboard. Please provide a temporary 100 User server-license to adjust the number of users.

 

Crowd ver 4.0.0

<Information>

Licensee NICE PAYMENTS
Type Crowd (Server) 50 Users: Starter License
Purchased 수요일, 24 6월 2020
Support Entitlement Number SEN-17524538
Support period Your commercial Crowd support and updates are available until 목요일, 24 6월 2021
User limit 50
Current users 51
License server ID BCZX-XOAX-0JGG-4I20

1 answer

2 votes

Hi @nicepay_test ,

It's no longer possible to generate an evaluation license for Server, or upgrade from the Starter tier (1-50 users) to a higher tier on Server. For more information, see our Journey to Cloud FAQ. 

In a situation where you are only looking to temporarily adjust the user count, you could generate an evaluation Data Center license at https://my.atlassian.com/license/evaluation - once the number of active users has been adjusted, then re-apply the previous Server license.

Cheers,
Daniel

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DEPLOYMENT TYPE
SERVER
VERSION
4.0.0
TAGS
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