Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Could you provide a temporary crowd user license for adjust the number of users?

I have exceeded my license and cannot access the dashboard. Please provide a temporary 100 User server-license to adjust the number of users.


Crowd ver 4.0.0


Type Crowd (Server) 50 Users: Starter License
Purchased 수요일, 24 6월 2020
Support Entitlement Number SEN-17524538
Support period Your commercial Crowd support and updates are available until 목요일, 24 6월 2021
User limit 50
Current users 51
License server ID BCZX-XOAX-0JGG-4I20

1 answer

2 votes

Hi @nicepay_test ,

It's no longer possible to generate an evaluation license for Server, or upgrade from the Starter tier (1-50 users) to a higher tier on Server. For more information, see our Journey to Cloud FAQ. 

In a situation where you are only looking to temporarily adjust the user count, you could generate an evaluation Data Center license at - once the number of active users has been adjusted, then re-apply the previous Server license.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

📅 Partner Webinar & Events Opportunities: July 2022

Hi community 👋, Here is another monthly roundup of the partner-organized events in July 2022. If there is any event missing please let me know in the comments below 🙏 If you're looking for Atla...

29 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you