It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Connection timeout linking Jira and Crowd Edited

tom_lister Community Leader Jun 04, 2020

We are getting a timeout message adding a Crowd directory to our Jira Server.

Application is defined in Crowd.

Addin config in Jira returns:

Connection test failed. Response from the server:
org.apache.http.conn.ConnectTimeoutException: Connect to crowd.cheileu.com:80 [crowd.cheileu.com/54.194.1.186, crowd.cheileu.com/54.194.94.24] failed: connect timed out

The Jira logs only show the timeout error
Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to crowd.cheileu.com:80 [crowd.cheileu.com/54.194.1.186, crowd.cheileu.com/54.194.94.24] failed: connect timed out

I've RTFM'd a few times and I think we've done everything

Postman returns the crowd web-page

Curl doesn't seem to return anything

I have not managed to get a response to a crowd REST call

Any suggestions?

Tom

 

1 answer

Is Crowd listening on port 80? By default, it listens on 8095.

tom_lister Community Leader Jun 11, 2020

Hi @Dave_Theodore___Coyote_Creek_Consulting_ 

 

The problem turned out to be security issues between Crowd and Jira nodes in AWS.

We could call it from other devices

 

getting a Curl command to work on server showed the way

 

Tom

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Distribute and track teams' work in a smart way and gain visibility

  Plan and track how teams spend their time and effort may represent a rocket science for many team leaders. Not rarely they need to deal with a considerable amount of variables to “hit the tar...

83 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you