Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I am trying to upgrade Crowd server. I followed the instruction and installed the new version of Crowd on our test server and imported the database from the earlier version of Crowd. But after that I cannot login to crowd. The earlier version is 2.0.4. The new version is 2.5.3. Need help. Thanks.
In a first moment I would suggest you to take a look at the table 'cwd_user' in your Crowd's database and see if you have an Admin user there (try to recognize your admin in the table, you can check the field 'username') and then you find it, try to replace the admin password by the following procedure:
* Please, perform a backup of your database before running any query
After you run this query to change the password, try to login again with the new password. If doesn't work I would suggest you to raise a support ticket at our support.atlassian.com and attach your 'atlassian-confluence.log' for a review.
I hope this helps.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Do you own more than one Server or Data Center product? Do you have challenges provisioning users across your Atlassian products? Are you spending a lot of time integrating each Atlassian product wit...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs