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Cannot log into Crowd

Andy Nguyen
Andy Nguyen March 3, 2021

Hi Support,

We tried logging into Crowd, and it said we do not have a license even we do. Please help.

Please see image for more information

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 4, 2021

There is no image attached.  Could you give us the text of the error message?

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Andy Nguyen
Andy Nguyen March 4, 2021

Crowd-License_Issue.jpg

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Andy Nguyen
Andy Nguyen March 4, 2021

Hi Nic,

Please see attached image.

 

Thank you,

Andy

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 7, 2021

So this means you have too many people using Crowd.  If you go to admin, you'll be able to disable some which will enable it to work again.  Or you can give it a new licence key for a higher number of users if you get one.

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