Cannot log into Crowd

[Andy Nguyen]

Hi Support,

We tried logging into Crowd, and it said we do not have a license even we do. Please help.

Please see image for more information

[Nic Brough -Adaptavist- · Accepted solution]

There is no image attached.  Could you give us the text of the error message?

[Andy Nguyen]

[Andy Nguyen]

Hi Nic,

Please see attached image.

Thank you,

Andy

[Nic Brough -Adaptavist-]

So this means you have too many people using Crowd.  If you go to admin, you'll be able to disable some which will enable it to work again.  Or you can give it a new licence key for a higher number of users if you get one.