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CSV importer in Crowd

Ron Jacob March 22, 2018

I am trying to import users using CSV importer in Crowd

It always give error "The file "C:\Users\XXX\example_users_file.csv" cannot be found or read."

Location is correct and in right format .csv


1 answer

0 votes
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2018

Hi @Ron Jacob.


If the location of the file is correct, please check the permissions on that file and please make sure that the user the Crowd server is running has read access to that file.


Best Regards,

Marcin Kempa

Aswin P K June 29, 2022



I am also facing the same issue. Please let me know if you know the solution. 


Thank you

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