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Administrator and LDAP user name are the same, cannot log in anymore into CROWD.

I used a name for the administrator account in CROWD that is the same as a user name in the LDAP Active Directory that i set up. Everything worked fine until I changed the order of the name search and now I cannot log in anymore. Any thoughts besides re-installing from scratch? Is there a way to go into the database perhaps and change the order of the name search of the directories or something?

2 answers

Yeah, you can do that in the database.

It will be in the cwd_app_dir_mapping

Switch around the list_order field values so that your internal crowd directory is checked first

Probably the internal crowd directory could be set as "F", if so is necessary to run this following query:

update cwd_app_dir_mapping set allow_all= 'T' where directory_id='xxx'

Generally we recommend to backup the databse before any modification.

Cheers,

Bernardo

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