Administrator and LDAP user name are the same, cannot log in anymore into CROWD.

[david woodson]

I used a name for the administrator account in CROWD that is the same as a user name in the LDAP Active Directory that i set up. Everything worked fine until I changed the order of the name search and now I cannot log in anymore. Any thoughts besides re-installing from scratch? Is there a way to go into the database perhaps and change the order of the name search of the directories or something?

[Colin Goudie]

Yeah, you can do that in the database.

It will be in the cwd_app_dir_mapping

Switch around the list_order field values so that your internal crowd directory is checked first

[Bernardo Acevedo [Atlassian]]

Probably the internal crowd directory could be set as "F", if so is necessary to run this following query:

update cwd_app_dir_mapping set allow_all= 'T' where directory_id='xxx'

Generally we recommend to backup the databse before any modification.

Cheers,

Bernardo