Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,797
Community Members
 
Community Events
165
Community Groups

Adjust Configuration of Delegated Directory in resulting in an error message

When I'm try to adjust configuration of an existing delegated directory. Crowd is showing me following error message:

{panel}

There was an error in updating the directory. Please check the fields to ensure all entries are valid.

{panel}

2 answers

Hi Stefan,

I'm not sure if you have passed through this error already, but have you checked the Base DN and the LDAP directory URL? usually those are wrong in the configuration and can cause this error.

Regards,

Rodrigo

Delegated Active Directory configuration was correct, because it was actively used and was working all the time, but any change to LDAP parameters was rejected.

Finally I was working around this, by creating a new directory with adjusted LDAP configuration and import all the user data from original one.

This is kinda outdated for me.So no need to follow up here.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

224 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you