AD user unable to authenticate to crowd

[Reneesh Kottakkalathil]

I've just completed a new installation of crowd 3.3 and configured the AD connector. I'm able to pull groups and users from active directory, but Crowd is failing to authenticate when trying to login with AD user.

[Reneesh Kottakkalathil]

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory

[Bastian Stehmann]

Hi @Reneesh Kottakkalathil,

Are there any error messages shown? Did you check the Crowd-Logs If there are any messages that might help?

[Reneesh Kottakkalathil]

Hi Bastian,

Here is error:-

2018-12-21 21:20:33,932 http-nio-8095-exec-20 INFO [crowd.console.action.Login] The user: 'au1' attempted to login to an unauthorised application: User does not have access to application.
2018-12-21 21:20:43,692 http-nio-8095-exec-23 INFO [crowd.console.action.Login] The user: 'au2' attempted to login to an unauthorised application: User does not have access to application.

[Bastian Stehmann]

Just go to crowd, choose the crowd application,  go to the tab application access(or something like that) and select one or more groups that should have access.

If the users are in one of these groups, they should be able to log-in then.

[Reneesh Kottakkalathil]

Groups with users is already configured in Directories and Groups tab of crowd application. Still no luck.

[Bastian Stehmann]

So you have set up the application access for crowd and the users are trying to authenticate in crowd?

Can you share a screenshot of your application access settings?

[Reneesh Kottakkalathil]

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory.