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AD user unable to authenticate to crowd

Reneesh Kottakkalathil
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December 28, 2018

I've just completed a new installation of crowd 3.3 and configured the AD connector. I'm able to pull groups and users from active directory, but Crowd is failing to authenticate when trying to login with AD user.

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Reneesh Kottakkalathil
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January 22, 2019

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory

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Bastian Stehmann
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December 28, 2018

Hi @Reneesh Kottakkalathil,

Are there any error messages shown? Did you check the Crowd-Logs If there are any messages that might help?

Reneesh Kottakkalathil
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December 28, 2018

Hi Bastian,

 

Here is error:-

2018-12-21 21:20:33,932 http-nio-8095-exec-20 INFO [crowd.console.action.Login] The user: 'au1' attempted to login to an unauthorised application: User does not have access to application.
2018-12-21 21:20:43,692 http-nio-8095-exec-23 INFO [crowd.console.action.Login] The user: 'au2' attempted to login to an unauthorised application: User does not have access to application.
Bastian Stehmann
Community Leader
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December 28, 2018

Just go to crowd, choose the crowd application,  go to the tab application access(or something like that) and select one or more groups that should have access.

If the users are in one of these groups, they should be able to log-in then.

Reneesh Kottakkalathil
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December 28, 2018

Groups with users is already configured in Directories and Groups tab of crowd application. Still no luck.

Bastian Stehmann
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2018

So you have set up the application access for crowd and the users are trying to authenticate in crowd?

Can you share a screenshot of your application access settings?

Reneesh Kottakkalathil
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January 22, 2019

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory.

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