Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

AD user unable to authenticate to crowd

I've just completed a new installation of crowd 3.3 and configured the AD connector. I'm able to pull groups and users from active directory, but Crowd is failing to authenticate when trying to login with AD user.

2 answers

Hi @Reneesh Kottakkalathil,

Are there any error messages shown? Did you check the Crowd-Logs If there are any messages that might help?

Hi Bastian,

 

Here is error:-

2018-12-21 21:20:33,932 http-nio-8095-exec-20 INFO [crowd.console.action.Login] The user: 'au1' attempted to login to an unauthorised application: User does not have access to application.
2018-12-21 21:20:43,692 http-nio-8095-exec-23 INFO [crowd.console.action.Login] The user: 'au2' attempted to login to an unauthorised application: User does not have access to application.

Just go to crowd, choose the crowd application,  go to the tab application access(or something like that) and select one or more groups that should have access.

If the users are in one of these groups, they should be able to log-in then.

Groups with users is already configured in Directories and Groups tab of crowd application. Still no luck.

So you have set up the application access for crowd and the users are trying to authenticate in crowd?

Can you share a screenshot of your application access settings?

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory.

Issue has been resolved after moving the LDAP directory to above the Delegated LDAP directory

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

181 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you