Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

2 Directories in Crowd connected to 2 branches of LDAP - can user-group mgmt be done in JIRA


We are planning the deployment architecture for Atlassian suite for our enterprise.

We will have both employees and non-employee users using the Atlassian Suite.

One possible configuration that we are favoring is that we will use OpenLDAP to maintain users and groups. We will create 2 different OUs or branches in LDAP and possibly have replication at LDAP to other geographies.

Our concierge uses JIRA for creating users and groups, right now. We are wondering if we can continue to use JIRA in the below scenario to be the user interface for managing users and groups.


connected user |

JIRA -----------> Crowd ---------> Dir1-------> Branch for employees

| | |

| | | | (mapping)

| |group | /

| -------| Branch for groups

| -------|

| | group| | (mapping)

| | | /

|-----------> Dir2-------> Branch for non-employees


Now, if we give JIRA application privileges to Crowd for creating users and therefore to LDAP, does that mean that if we create/manage users and groups and memberships they will be created properly in LDAP?

If not, what is the best user interface you can propose for easily creating users and groups and memberships in atlassian suite to the OpenLDAP Directory.

We are using JIRA, Confluence, Fisheye and doing SSO with Crowd. We are open to deploying any plugins (like Teem) that will help in managing users and groups and memberships for the whole suite.

2 answers

1 accepted

0 votes
Answer accepted

Hi, I got an answer from Atlassian support on Apparently, if we use JIRA to create the users and groups in the above scenario, where we have 2 different branches of LDAP, JIRA would create the users and groups in the first directory mapped to it only. If we want users and groups in separate branches of LDAP, we could use 2 JIRA servers instead of 1, one mapped to each directory of crowd and further to different branches of LDAP.

Hi there,

If the Crowd directories configured to have the permission to write into your OpenLDAP and the LDAP user that used by Crowd to bind your LDAP server has the privilege to write into your LDAP server, your setup should work fine.

Hope it helps.

Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

231 views 12 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you